Firewall-1

Re: [FW-1] secureplatform fp3 ed2 hf2 to ai upgrade fails

Subject: Re: [FW-1] secureplatform fp3 ed2 hf2 to ai upgrade fails
From: Dorny <rdornhart AT OZBERGS DOT COM>
To: FW-1-MAILINGLIST AT AMADEUS.US.CHECKPOINT DOT COM
Date: Mon, 23 Jun 2003 22:05:21 -0700
As for the Secure XL error, are you using Secure XL?  IF not access
cpconfig and disable Secure XL, this should stop this error.

-----Original Message-----
From: "Covington, Chris" <ccovington AT PLUSONE DOT COM>
To: FW-1-MAILINGLIST AT AMADEUS.US.CHECKPOINT DOT COM
Date: Sun, 22 Jun 2003 20:36:21 -0400
Subject: [FW-1] secureplatform fp3 ed2 hf2 to ai upgrade fails

> Hi all,
>
> As a guinea pig, I just attemped upgrading to SecurePlatform AI from
> SecurePlatform FP3 Edition 2 Hotfix 2 and it was without success.  I
> followed the steps from SecurePlatform.pdf as to how to upgrade to AI
> from SecurePlatform NG FP3 Edition 2.
>
> I did the following:
>
> 1 Insert SecurePlatform with Application Intelligence CD into the
> drive.
>
> 2 Enter the expert mode: # expert
> 3 Mount the CD using the command: # mount /mnt/cdrom
> 4 Update the patch program by installing the CPpatch_command.tgz
> package
> from the
> CD: # patch add
> /mnt/cdrom/SecurePlatform/patch/CPpatch_command_540000142.tgz
> 5 Apply the SecurePlatform with Application Intelligence upgrade
> package: # patch add cd CPspupgrade_NG_R54.tgz
>
> (the documentation refers to /mnt/cdrom/SecurePlatform/patch/ files
> which don't exist, the above are the actual files on the iso)
>
> I successfully installed the new CPpatch, but when installing
> CPspupgrade_NG_R54.tgz I get the following errors:
>
> Extracting Files completed successfully.
>
> Upgrade program will now upgrade your system.  This process may take
> several minutes ..
>
> --- 06/22/03-17:34:21 ---
> Info:  Start extracting files ..
> Info:  Extracting files done.
> Info:  Upgrade Process Completed Successfully.
> --- 06/22/03-17:34:54 ---
> Info:  Start upgrading ..
> Info:  Verify upgrade parameters ..
> Info:  i2c_support-1-2cp.i386.rpm was successfully installed.
> Info:  ncurses-5.2-13cp.i386.rpm was successfully installed.
> Info:  sharutils-4.2.1-9cp.i386.rpm was successfully installed.
> Info:  Installing CheckPoint Products from CheckPoint Wrapper
> Error:  Failed to install CheckPoint products
> Error:  Installation/Upgrade Failed!
> STATUS=1
>
> Exiting ..
> Patch installation failed.
>
> After rebooting everything seems fine, I can still use Smart Clients
> (FP3) and the firewall behaves the same but there are a few odd error
> messages in the logs (message_info: SecureXL: Connection templates are
> not possible for the installed policy.  Please refer to the Performance
> Pack documentation for further details) and I can no longer login to
> the
> https interface (it loops when loading the page).
>
> Has anyone managed to upgrade from SecurePlatform FP3 to AI?  I
> would've
> thought that would've been the easiest upgrade path, given that it's
> pure CP and no outside OS vendor to blame.  It looks like other
> platforms are much easier to upgrade, and I have a hybrid FP3/AI
> system...  A shame.  Good thing for backups...
>
> Chris
>
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