Firewall-1

[FW-1] Can't access SmartDashboard on NG with AI (FP4)

Subject: [FW-1] Can't access SmartDashboard on NG with AI (FP4)
From: Juan Andres Galavis <jgalavis AT ATENTOVENEZUELA.COM DOT VE>
To: FW-1-MAILINGLIST AT AMADEUS.US.CHECKPOINT DOT COM
Date: Thu, 25 Sep 2003 11:40:10 -0400
Hello all,

  We just upgraded to FP4 (NG with AI), and can not access to any GUI
  available form CheckPoint. We are receiving the following error message:
  "Connection cannot be initiated. Please make sure that Server 'A.B.C.D'
  is up and running and that you are defined as a GUI Client."

  The server is up and running, and we previously configured the GUI
  clients. Is there a way to view this via (or configure) command line?
  What can I do to access the GUI? Right now administrators can not be
  validated on the firewall, so we cannot perform any modifications.... I
  would really appreciate your help.

  Thanks a lot....
  Saludos / Cheers,

  Juan Andrés Galavís

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