Firewall-1

Re: [FW-1] SecuRemote: after reboot user must authenticate two ti mes

Subject: Re: [FW-1] SecuRemote: after reboot user must authenticate two ti mes
From: "Colmer, Philip" <Philip.Colmer AT PROQUEST.CO DOT UK>
To: FW-1-MAILINGLIST AT AMADEUS.US.CHECKPOINT DOT COM
Date: Fri, 26 Sep 2003 14:00:36 +0100
> I have one user who must authenticate two times at SecuRemote after he
> booted his Windows 2000 notebook. When he closes the online connections
> and reopens it he mkust authenticate only one time. But when he boots the
> notebook and then reconnects he will be asked two times for his
> certificate password.
>
> The user preferences are the same as our other external users who must
> only tpye their password once.

Have you set the security policy so that the topology is updated
automatically? If so, that is the likely cause of the second password
request. The reason why it doesn't happen when he closes the connection &
reopens it is because SecuRemote doesn't need to get the topology again. It
only has to authenticate for the VPN tunnel.

Hope that helps.

--Philip

--
Philip Colmer, MBCS CEng CCSE           Tel: 01223 271223
I.T. Manager                            Fax: 01223 215513
ProQuest Information & Learning
The Quorum, Barnwell Road, Cambridge, CB5 8SW

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