Yep, that was it. I did get it from Nokia, so my combination of keywordss
was obviously incorrect. Glad you got it working, although it seems a bit
limited. I'd like it to tell me the SCV status of people, not just NA and
I'd like it to be real-time. Many times I've seen people logged in but User
Monitor doesn't show it until later.
Ray
From: Christian Koefoed <cko AT TK DOT DK>
Reply-To: Mailing list for discussion of Firewall-1
<FW-1-MAILINGLIST AT AMADEUS.US.CHECKPOINT DOT COM>
To: FW-1-MAILINGLIST AT AMADEUS.US.CHECKPOINT DOT COM
Subject: Re: [FW-1] User Monitor, Policy server status = Unknown
Date: Fri, 28 Nov 2003 14:16:24 +0100
Hi, and thanks for the answer Ray.
- It helped me find the solution:
When I search for "user monitor" on the Nokia support site I only get 3
resolution. None of them has anything to do with my problem.
I've also searched the checkpoint knowledgebase for "user monitor" -
Nothing!
Of all places I finally found the solution in the Release notes for FR2!
Use dbedit to set:
EnableUserMonitoring = True
Regards,
Christian Koefoed
> Hi Christian,
>
> I don't have it in front of me, but there's a Nokia support bulletin on
> this. You need to use dbedit (or in my preference, GUIdbedit) and make a
> change for this to work. I don't have a clue why it's turned off by
default.
>
> Try searching the Nokia support site for "user monitor"
>
> Ray
>
> >Hi,
> >
> >I've upgraded to NG AI, and now I'm trying to use the User Monitor, but
in
> >the status windows my policy server status is unknown!? Nothing happens
if
> >I try to Synchronize.
> >From Smartview Status the policy server status is Up, and I can see the
> >number of connected users.
> >
> >Do I need a license for the User monitor, or do I need to set something
up
> >on the policy server?
> >
> >The Policy server is on a Nokia IP 330, running IPSO 3.7
> >
> >Regards,
> >
> >Christian Koefoed
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