Not sure if it would help... last week I had a similar problem trying to
remove a user, and my GUI would complain for not being able to remove object
references. Since users are referenced only in groups, I added that user to
my groups, pushed the policy, removed the user from the groups, pushed
policy again, then I was able to delete the user without errors.
In other words, I had to fix references "by hand". I think the cause was the
object database that I imported during an upgrade process some weeks before:
maybe the export-import process left some dead behind...
Hope this helps
NA
----- Original Message -----
From: "Kingsley Chu" <kingsleyc AT DATALINK.COM DOT HK>
To: <FW-1-MAILINGLIST AT AMADEUS.US.CHECKPOINT DOT COM>
Sent: Thursday, May 27, 2004 6:59 AM
Subject: [FW-1] Internal Error [12] failed to rename object
> Dear All,
>
> When we tried to change (using GUI) a network object name from Net123 to
> Net12345 and then click OK to accept the
> change, we got the following error message and was not allowed to change.
>
>
****************************************************************************
> ************************************************
> Internal Error ['12] while handling object Net123. Failed to update
> references of object Net12345. Please contact technical support.
>
****************************************************************************
> ************************************************
>
> Anybody know what this problem cause?
> How to solve it?
>
> Details of our setup are:
> Firewall Module Alteon on version ASF-3.0.4.5
> Firewall Manager SecurePlatform NG FP2
> Client workstation Win 2K Pro
>
> Kingsley
>
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