Firewall-1

[FW-1] Securemote R55 hf04. Problem creating new site on dsl lines. T-1

Subject: [FW-1] Securemote R55 hf04. Problem creating new site on dsl lines. T-1 fine.
From: "Miles D. Oliver" <moliver AT LINUX.LGI DOT COM>
To: FW-1-MAILINGLIST AT AMADEUS.US.CHECKPOINT DOT COM
Date: Tue, 27 Jul 2004 06:04:44 -0400
I'm having problems with Securemote on a firewall running R55 hf04.

Users on DSL, Cable modem, and dialup lines cannot create new site
information and make connections.  The connection attempt just times out
after a few minutes.

Users who come across a T-1 line have no problem creating a site
informaion, downloading topology info and signing in.

Where do I start to diagnose this type of a problem. I'm searching the
knowledgebase at CheckPoint but havent found much information.

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