Do you see IKE traffic arriving at all? I would dump on my external
interface on the firewall and see what is arriving. If you see nothing
arriving, it is an issue with the client pc/network. You should see at
least the initial IKE connections happening.
Matt
-----Original Message-----
From: Mailing list for discussion of Firewall-1
[mailto:FW-1-MAILINGLIST AT AMADEUS.US.CHECKPOINT DOT COM] On Behalf Of Miles
D. Oliver
Sent: Tuesday, July 27, 2004 4:05 AM
To: FW-1-MAILINGLIST AT AMADEUS.US.CHECKPOINT DOT COM
Subject: [FW-1] Securemote R55 hf04. Problem creating new site on dsl
lines. T-1 fine.
I'm having problems with Securemote on a firewall running R55 hf04.
Users on DSL, Cable modem, and dialup lines cannot create new site
information and make connections. The connection attempt just times out
after a few minutes.
Users who come across a T-1 line have no problem creating a site
informaion, downloading topology info and signing in.
Where do I start to diagnose this type of a problem. I'm searching the
knowledgebase at CheckPoint but havent found much information.
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