I ran into this problem before with FP3 on Nokia. The cause was related
to applying NG hotfixes to the firewall module via SmartUpdate. In
short, we had to re-install the firewall software and apply the hotfixes
from the command line.
Blair.
-----Original Message-----
From: Mailing list for discussion of Firewall-1
[mailto:FW-1-MAILINGLIST AT AMADEUS.US.CHECKPOINT DOT COM] On Behalf Of Wayne
Clemit
Sent: Sunday, August 15, 2004 8:04 AM
To: FW-1-MAILINGLIST AT AMADEUS.US.CHECKPOINT DOT COM
Subject: [FW-1] SmartUpdate-Get Data Problem
Hi,
I have an issue with SmartUpdate's "Get Checkpoint Gateway Data" on 2 of
my
Nokia Gateways
Checking cprid verify's OK
but Fetching information from module fails (after a minute or so) with
the following errors :
Failed to get remote file(/opt/CPshared-R55p/tmp/test.log) as local
file(C:/SUroot/tmp/test.log_1652) from remote host. In progress...
11:51:23
Check remote file existence. In progress... 11:51:24
I have checked the filesystems on these Nokia's and cannot find the
mentioned "test.log" file
(in fact this file does not exist on any of my Nokia's that work with
the "Get Checkpoint Gateway Data" feature either!!)
The Management server (Windows2K) seems to have one in x:\Program
Files\CPShared\R55\tmp\ but that's
specific to Win2K & not IPSO.....
Is there something missing on these Nokia's or a way to fix the problem?
Cheers
Wayne
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