FW-1 4.1 Backward Compatibility is installed.
The Windows event logs shows: cpWatchDog: [error] SMS failed to start
Tried manually start sms service (smsstart) locally with no error returned
(in command prompt)
but does not start.
I have opened a ticket with Check Point support, I just thought someone else
had the same problem
and knew how to fix it.
-----Original Message-----
From: Mailing list for discussion of Firewall-1
[mailto:FW-1-MAILINGLIST AT AMADEUS.US.CHECKPOINT DOT COM] On Behalf Of Ray
Sent: Friday, October 29, 2004 5:07 PM
To: FW-1-MAILINGLIST AT AMADEUS.US.CHECKPOINT DOT COM
Subject: Re: [FW-1] Edge X16 to SmartCenter
What's the event log say? Is FW-1 4.1 Backward Compatibility installed on
that box? It's currently required for Edge management because the Edge
firmware is part 4.1 and part NG.
Ray
>From: Joe Pope <POPEJ AT WESTAT DOT COM>
>Reply-To: Mailing list for discussion of Firewall-1
><FW-1-MAILINGLIST AT AMADEUS.US.CHECKPOINT DOT COM>
>To: FW-1-MAILINGLIST AT AMADEUS.US.CHECKPOINT DOT COM
>Subject: [FW-1] Edge X16 to SmartCenter
>Date: Fri, 29 Oct 2004 13:10:11 -0400
>
>I have been testing connecting an Edge X16 to a Win2000 SmartCenter,
>R55 HFA09 that worked fine. I can start and stop the SMS service
>manually with no problems (smsstart and smsstop).
>
>Now we tried connecting the Edge X16 to our production firewall and
>cannot connect to the SmartCenter (Service Center), which is also
>Win2000 R55 HFA09.
>
>I found that the SMS service was not running on the SmartCenter, but
>when I tried starting it (smsstart) nothing happens. We rebooted the
>SmartCenter, but still cannot start the SMS service, and get
>a failure in the Win 2000 application log.
>
>Basically both SmartCenters are the same (except for the rule base), so
>why can't I start the SMS service? Any ideas?
>
>Thanks in Advance!
>
>Joe
>
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