Joe,
Did you get this issue resolved? I'm running into the same problem on
Windows SmartCenter R55. I get:
C:>cpstart
cpstart: Starting product - SVN Foundation
The Check Point SVN Foundation service is starting.
The Check Point SVN Foundation service was started successfully.
cpstart: Starting product - VPN-1
The Check Point FireWall-1 service is starting.
The Check Point FireWall-1 service was started successfully.
cpstart: Starting product - SmartView Reporter
SmartView Reporter Services Starting...
The Check Point SmartView Reporter Database service is starting...
The Check Point SmartView Reporter Database service was started successfully.
The Check Point SmartView Reporter Server service is starting.
The Check Point SmartView Reporter Server service was started successfully.
The Check Point SmartView Log Consolidator service is starting.
The Check Point SmartView Log Consolidator service was started successfully.
cpstart: Starting product - VPN-1 Edge Connector
cpwd_admin: Failed to get response from cpWatchDog
C:>
---------------------------------------------------------------------
Event Type: Information
Event Source: cpWatchDog
Event Category: None
Event ID: 0
Date: 11/23/2004
Time: 10:21:42 AM
User: N/A
Computer: COMPANY
Description:
cpWatchDog: [SUCCESS] SMS started successfuly (pid=2092)
Event Type: Error
Event Source: SofaWare
Event Category: None
Event ID: 1
Date: 11/23/2004
Time: 10:21:44 AM
User: N/A
Computer: COMPANY
Description:
[Nov 23 10:21:44 company] Critical-65015: SMS startup [ app:SMS ]
Event Type: Information
Event Source: cpWatchDog
Event Category: None
Event ID: 2
Date: 11/23/2004
Time: 10:21:44 AM
User: N/A
Computer: COMPANY
Description:
cpWatchDog: [INFO] Process SMS (pid = 2092) exited with exit_code 1
Sal
-----Original Message-----
From: Joe Pope
Subject: Re: [FW-1] Edge X16 to SmartCenter
Date: Mon, 01 Nov 2004 07:59:42 -0800
FW-1 4.1 Backward Compatibility is installed.
The Windows event logs shows: cpWatchDog: [error] SMS failed to start
Tried manually start sms service (smsstart) locally with no error returned
(in command prompt)
but does not start.
I have opened a ticket with Check Point support, I just thought someone else
had the same problem
and knew how to fix it.
-----Original Message-----
From: Mailing list for discussion of Firewall-1
Sent: Friday, October 29, 2004 5:07 PM
Subject: Re: [FW-1] Edge X16 to SmartCenter
What's the event log say? Is FW-1 4.1 Backward Compatibility installed on
that box? It's currently required for Edge management because the Edge
firmware is part 4.1 and part NG.
Ray
>From: Joe Pope
>Subject: [FW-1] Edge X16 to SmartCenter
>Date: Fri, 29 Oct 2004 13:10:11 -0400
>
>I have been testing connecting an Edge X16 to a Win2000 SmartCenter,
>R55 HFA09 that worked fine. I can start and stop the SMS service
>manually with no problems (smsstart and smsstop).
>
>Now we tried connecting the Edge X16 to our production firewall and
>cannot connect to the SmartCenter (Service Center), which is also
>Win2000 R55 HFA09.
>
>I found that the SMS service was not running on the SmartCenter, but
>when I tried starting it (smsstart) nothing happens. We rebooted the
>SmartCenter, but still cannot start the SMS service, and get
>a failure in the Win 2000 application log.
>
>Basically both SmartCenters are the same (except for the rule base), so
>why can't I start the SMS service? Any ideas?
>
>Thanks in Advance!
>
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