Firewall-1

[FW-1] error deleting user

Subject: [FW-1] error deleting user
From: Joao Santos <jhcsantos AT GMAIL DOT COM>
To: FW-1-MAILINGLIST AT AMADEUS.US.CHECKPOINT DOT COM
Date: Wed, 29 Dec 2004 11:29:22 -0200
Hi there!

I had to delete 400-something users from my management station
database. I had no problems removing all but 5 users. They are not in
groups, not in any rules, so there's nothing special about them, but
I'm unable to delete them.

I'm getting this error message:

Internal Error [11] while handling object xxx.
> Failed to remove references of object xxx.
> Please contact technical support.

I used google and found an answer recommending backing up the database
and then running guidbedit. I did that and even guidbedit won't remove
the users. It gives me the error message: "Could not delete object.
Failed to remove references of object xyz"

I tried to search for the object name on the guidbedit and it found nothing.

Any ideas?

Thanks,

João.

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