João,
I've had the same problem in the past.
You'll need to do an export (upgrade_export) of your manangement station and
then simply import in back into the same station (upgrade_import). When done
you can easily remove the users.
The above mentioned tools can be found on the CP website
David Callebaut
Security Engineer
-----Original Message-----
From: Mailing list for discussion of Firewall-1
[mailto:FW-1-MAILINGLIST AT AMADEUS.US.CHECKPOINT DOT COM] On Behalf Of Joao
Santos
Sent: woensdag 29 december 2004 14:29
To: FW-1-MAILINGLIST AT AMADEUS.US.CHECKPOINT DOT COM
Subject: [FW-1] error deleting user
Hi there!
I had to delete 400-something users from my management station database. I
had no problems removing all but 5 users. They are not in groups, not in any
rules, so there's nothing special about them, but I'm unable to delete them.
I'm getting this error message:
Internal Error [11] while handling object xxx.
> Failed to remove references of object xxx.
> Please contact technical support.
I used google and found an answer recommending backing up the database and
then running guidbedit. I did that and even guidbedit won't remove the
users. It gives me the error message: "Could not delete object. Failed to
remove references of object xyz"
I tried to search for the object name on the guidbedit and it found nothing.
Any ideas?
Thanks,
João.
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