I am new to Checkpoint and just submitted my first service request... I will
let you know...
(I just hope its better that Cisco's support!!)
----- Original Message -----
From: "Tom Stala" <stala AT TAMPABAY.RR DOT COM>
To: <FW-1-MAILINGLIST AT AMADEUS.US.CHECKPOINT DOT COM>
Sent: Friday, April 22, 2005 6:46 PM
Subject: Re: [FW-1] Nokia and Checkpoint TAC supports are the worst in the
business?
I have been opening calls with checkpoint through the web, I just send in
the cpinfo for everything and then all the information about the problem.
I
have been getting things fixed this way a lot better than trying to call
in.
I know the first level when you call in is bad, but the rest has been good
at solving my problems.
Which most of my stuff has been smartdefense being a pain
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