Firewall-1

Re: [FW-1] SmartView Status fails to start

Subject: Re: [FW-1] SmartView Status fails to start
From: Mark Senior <Mark.Senior AT GOV.AB DOT CA>
To: FW-1-MAILINGLIST AT AMADEUS.US.CHECKPOINT DOT COM
Date: Fri, 10 Jun 2005 11:08:16 -0600
I've answered my own question, more or less:

uninstalled, trashed HKLM\CCS\software\checkpoint, reinstalled.  That's
done the trick.

Doesn't really explain what happened, but then we're talking about
windows - who ever really knows what's going on there?

Cheers
Mark 

> -----Original Message-----
> From: Mailing list for discussion of Firewall-1 
> [mailto:FW-1-MAILINGLIST AT AMADEUS.US.CHECKPOINT DOT COM] On Behalf 
> Of Mark Senior
> Sent: June 9, 2005 16:21
> To: FW-1-MAILINGLIST AT AMADEUS.US.CHECKPOINT DOT COM
> Subject: [FW-1] SmartView Status fails to start
> 
> Hello group
> 
> Is anyone else seeing this problem?
> 
> Every time I try to run Smartview Status, It dies with this 
> series of dialog boxes:
> 
> "Check Point SmartView Status cannot run because the Status 
> ActiveX component corrupted or not registered"
> 
> "Check Point SmartView Status: cpstat.exe - Application Error 
> The instruction at 0x7c80979d refrenced memory at 0x009523fc. 
>  The memory could not be written"
> (addresses may change from one time to the next, I haven't checked)
> 
> "Check Point Status Manager
> Check Point Status Manager has encountered a problem and 
> needs to close.
> We are sorry for the inconvenience (more info, option to debug...)"
> 
> I've tried reinstalling smart dashboard from CD, but it 
> doesn't do any good.
> 
> sk27103 mentions this same problem for smartupdate, and gives 
> two causes
> - either smartconsole components and/or reg keys are 
> corrupted, or the license for smartupdate is not installed or 
> corrupted.
> 
> My co-workers don't have this problem, so it shouldn't be a 
> license problem.  Anyway, there's no special license for 
> smartview status, is there?
> 
> I've reinstalled smartconsole, so that leaves registry keys 
> as a good possibility - does anyone know what keys might be 
> the culprits? 
> 
> Thanks
> Mark
> 
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This email and any files transmitted with it are confidential and intended 
solely for the use of the individual or entity to whom they are addressed. If 
you have received this email in error please notify the system manager. This 
message contains confidential information and is intended only for the 
individual named. If you are not the named addressee you should not 
disseminate, distribute or copy this e-mail.

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