Firewall-1

[FW-1] securemote 4.1 failing over broadband

Subject: [FW-1] securemote 4.1 failing over broadband
From: Ade Shoy <deshec37 AT YAHOO.CO DOT UK>
To: FW-1-MAILINGLIST AT AMADEUS.US.CHECKPOINT DOT COM
Date: Wed, 22 Jun 2005 18:06:42 +0100
Hi All
 
I am currently investigating an issue with Securemote 4.1 SP5 - 3DES, with a 
3com ADSL router. The Firewall is running NG FP3. ( User has also tried using 
R56 Securemote client but problem still persists) . Prior to this problem 
Securemote was used with bt-yahoo over 512k pipe, only recently when the user 
upgraded to 2Mb, the problem started and Securemote Ceased to work. The user 
authenticates, but still unable to access network resources. and then returns 
authentication failure error.
Also, error message showing in checkpoint tracker are "tcp sequence validator, 
dropped packet with invalid ack nos", tcp packet out of state.
 
Could this be an MTU issue, i've asked the user to download DRtcp to change the 
MTU size on the securemote, as vpn tunnels add extra protocol overheads to the 
MTU.
 
Pls advise on a fix,
 
thanks for your anticipated response
 
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