Firewall-1

[FW-1] smtp security server error

Subject: [FW-1] smtp security server error
From: Shiroma Dassanayake <nilshiro2000 AT YAHOO DOT COM>
To: FW-1-MAILINGLIST AT AMADEUS.US.CHECKPOINT DOT COM
Date: Tue, 23 Aug 2005 22:35:12 -0700
Dear all
 
I have enabled an smtp resource on all incoming smtp to the mailserver. Up till 
yesterday this resource was working fine. Yesterday smtp got dropped with the 
following error string "TCP packet out of state: First packet isnt SYN tcp 
flags: RST". The flags change between RST and SYN-ACK. It cant be attributed to 
a bad packet, because all incoming smtp is dropped. In an effort to recitfy 
this situation, I removed the smtp resource and installed the policy. Incoming 
smtp did come in but all the unwanted smtp came in as well. So I re-inserted 
the smtp resource into the rulebase and installed the policy. After this the 
log tab of Smartview Tracker did not display any incoming smtp at all, there 
are no dropped smtp packets either. The active tab displays incoming smtp. No 
incoming smtp arrives at the inbound queue of the mailserver. The spool 
directory in the firewall is empty. Telnetting to the mailserver on port 25 
from the firewall returns the mailserver MTA version but the "Ch!
 eckpoint
 Firewall-1 secure ESMTP server " message is not displayed. 
 
I once again removed the smtp resource and installed the policy. Now there are 
mail messages in the inbound queue of the mailserver, but all the unwanted mail 
is coming in as well. 
 
Seems like the security server has just stopped working.
 
Smartcenter server runs NG AI R55 HFA-14
module runs NG AI R55 HFA-09
 

I am really stumped. Any ideas are greatly appreciated.
 
Regards
 

                
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