Firewall-1

Re: [FW-1] NGX Upgrade issue

Subject: Re: [FW-1] NGX Upgrade issue
From: Adam BE <adamb_e AT YAHOO DOT COM>
To: FW-1-MAILINGLIST AT AMADEUS.US.CHECKPOINT DOT COM
Date: Thu, 23 Mar 2006 16:16:17 -0800
Hi Ramki,

1. I suggest you get the stack from the core file and post it here.
It might help in pinpointing what has caused the problem.
 The general syntax for getting the stack from a core file is:
     <debugger>  <path_to_executable>  corefile
Examples: gdb `which license_upgrade` core.license_upgrade.1721    (linux)
                dbx `which license_upgrade` core.license_upgrade.1721    
(solaris)

Once the debugger has finished loading type:  where
This should output the stack.

2. Could you be more specific as to the exact steps which caused the problem?
If I recall correctly there are several ways you could perform license upgrade 
(online before software update, offline before software update etc')... which 
commands did you type and in which exact order that causes this problem to 
reproduce?

Thanks,
Adam.

Ramki Security <ramki.security AT GMAIL DOT COM> wrote: Thanks for your 
comments.  I forgot to mention that I had already done 
the upgrade of all the NG licenses to NGX as recommended by the upgrade 
guide.  When I did the license upgrade first time it went on fine and 
did the upgrade.  When I run the NGX install and selected upgrade after 
the license upgrade is done, it core dumped at the point where license 
upgrade status is being checked.

Thanks,
Ramki

Bhavin Gandhi wrote:
> U can try the upgrade seperately. Download the license from Usercenter & 
> attach the same using Checkpoint configuration.
> 
> Regds,
> bG
> 
> -----Original Message-----
> From: Mailing list for discussion of Firewall-1 [mailto:FW-1-MAILINGLIST AT 
> AMADEUS.US.CHECKPOINT DOT COM] On Behalf Of Ramki Security
> Sent: Wednesday, March 22, 2006 8:45 PM
> To: FW-1-MAILINGLIST AT AMADEUS.US.CHECKPOINT DOT COM
> Subject: Re: [FW-1] NGX Upgrade issue
> 
> Hi,
> 
> I am trying a smartcenter upgrade with no firewall.  Running HFA17.
> Failing process is license_upgrade.  I tried running the license_upgrade
> separately with same results (core dump).
> 
> Thanks,
> Ramakrishnan
> 
> Adam BE wrote:
>> Hi Ramki,
>>
>> Is it an upgrade of SmartCenter or firewall?
>> Which HFA does your R55 have (latest vesion is recommended) ?
>> Which process fails with a core dump? 
>> I suggest you also get the stack from the core dump and post it here.
>>
>> Thanks,
>> Adam.
>>
>> Ramki Security  wrote: Hi all,
>>
>> We were trying to upgrade from NG R55 to NGX.  The upgrade is failing
>> with segment fault (core dumped) on solaris 9 box.  This happens when
>> the license upgrade status is checked.  When I run the license upgrade
>> utility manually (separately) also this problem comes.  Have any of you
>> faced a smilar situation.  Any ideas will be helpful.
>>
>> Thanks,
>> Ramki
>>
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