I know that if you don't have a valid software subscription will the license
upgrade will fail, might it be the case??
Regards,
Lino
-----Original Message-----
From: Mailing list for discussion of Firewall-1
[mailto:FW-1-MAILINGLIST AT AMADEUS.US.CHECKPOINT DOT COM] On Behalf Of Adam BE
Sent: Jueves, 23 de Marzo de 2006 06:16 p.m.
To: FW-1-MAILINGLIST AT AMADEUS.US.CHECKPOINT DOT COM
Subject: Re: [FW-1] NGX Upgrade issue
Hi Ramki,
1. I suggest you get the stack from the core file and post it here.
It might help in pinpointing what has caused the problem.
The general syntax for getting the stack from a core file is:
<debugger> <path_to_executable> corefile
Examples: gdb `which license_upgrade` core.license_upgrade.1721 (linux)
dbx `which license_upgrade` core.license_upgrade.1721
(solaris)
Once the debugger has finished loading type: where This should output the
stack.
2. Could you be more specific as to the exact steps which caused the
problem?
If I recall correctly there are several ways you could perform license
upgrade (online before software update, offline before software update
etc')... which commands did you type and in which exact order that causes
this problem to reproduce?
Thanks,
Adam.
Ramki Security <ramki.security AT GMAIL DOT COM> wrote: Thanks for your
comments.
I forgot to mention that I had already done the upgrade of all the NG
licenses to NGX as recommended by the upgrade guide. When I did the license
upgrade first time it went on fine and did the upgrade. When I run the NGX
install and selected upgrade after the license upgrade is done, it core
dumped at the point where license upgrade status is being checked.
Thanks,
Ramki
Bhavin Gandhi wrote:
> U can try the upgrade seperately. Download the license from Usercenter &
attach the same using Checkpoint configuration.
>
> Regds,
> bG
>
> -----Original Message-----
> From: Mailing list for discussion of Firewall-1
> [mailto:FW-1-MAILINGLIST AT AMADEUS.US.CHECKPOINT DOT COM] On Behalf Of Ramki
> Security
> Sent: Wednesday, March 22, 2006 8:45 PM
> To: FW-1-MAILINGLIST AT AMADEUS.US.CHECKPOINT DOT COM
> Subject: Re: [FW-1] NGX Upgrade issue
>
> Hi,
>
> I am trying a smartcenter upgrade with no firewall. Running HFA17.
> Failing process is license_upgrade. I tried running the
> license_upgrade separately with same results (core dump).
>
> Thanks,
> Ramakrishnan
>
> Adam BE wrote:
>> Hi Ramki,
>>
>> Is it an upgrade of SmartCenter or firewall?
>> Which HFA does your R55 have (latest vesion is recommended) ?
>> Which process fails with a core dump?
>> I suggest you also get the stack from the core dump and post it here.
>>
>> Thanks,
>> Adam.
>>
>> Ramki Security wrote: Hi all,
>>
>> We were trying to upgrade from NG R55 to NGX. The upgrade is failing
>> with segment fault (core dumped) on solaris 9 box. This happens when
>> the license upgrade status is checked. When I run the license
>> upgrade utility manually (separately) also this problem comes. Have
>> any of you faced a smilar situation. Any ideas will be helpful.
>>
>> Thanks,
>> Ramki
>>
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