Hi Adam,
Thanks for the syntax. Infact I have been looking for the way to get
the stack. Thanks again. I will get it and post it here.
And about the step I followed:
1. Ran ngx install and checked the upgrade verifier. It exited after
the completion.
2. Ran ngx install again, selected upgrade and did a license upgrade
simulation. It successfully simulated and exited.
3. Ran ngx install again, selected upgrade and did a online license
upgrade. It accessed usercenter and upgraded the license and gave a
report. Then the program exited.
4. Ran ngx install again, selected upgrade and the license checking
screen comes and it core dumps. Initially it was giving segmentation
fault and now it give bus error.
Hi Lino: I have valid software subscription and was able to
successfully upgrade the licenses before bumping into this issue.
Thanks,
Ramki
Adam BE wrote:
Hi Ramki,
1. I suggest you get the stack from the core file and post it here.
It might help in pinpointing what has caused the problem.
The general syntax for getting the stack from a core file is:
<debugger> <path_to_executable> corefile
Examples: gdb `which license_upgrade` core.license_upgrade.1721 (linux)
dbx `which license_upgrade` core.license_upgrade.1721
(solaris)
Once the debugger has finished loading type: where
This should output the stack.
2. Could you be more specific as to the exact steps which caused the problem?
If I recall correctly there are several ways you could perform license upgrade
(online before software update, offline before software update etc')... which
commands did you type and in which exact order that causes this problem to
reproduce?
Thanks,
Adam.
Ramki Security <ramki.security AT GMAIL DOT COM> wrote: Thanks for your comments. I forgot to mention that I had already done
the upgrade of all the NG licenses to NGX as recommended by the upgrade
guide. When I did the license upgrade first time it went on fine and
did the upgrade. When I run the NGX install and selected upgrade after
the license upgrade is done, it core dumped at the point where license
upgrade status is being checked.
Thanks,
Ramki
Bhavin Gandhi wrote:
U can try the upgrade seperately. Download the license from Usercenter & attach
the same using Checkpoint configuration.
Regds,
bG
-----Original Message-----
From: Mailing list for discussion of Firewall-1 [mailto:FW-1-MAILINGLIST AT
AMADEUS.US.CHECKPOINT DOT COM] On Behalf Of Ramki Security
Sent: Wednesday, March 22, 2006 8:45 PM
To: FW-1-MAILINGLIST AT AMADEUS.US.CHECKPOINT DOT COM
Subject: Re: [FW-1] NGX Upgrade issue
Hi,
I am trying a smartcenter upgrade with no firewall. Running HFA17.
Failing process is license_upgrade. I tried running the license_upgrade
separately with same results (core dump).
Thanks,
Ramakrishnan
Adam BE wrote:
Hi Ramki,
Is it an upgrade of SmartCenter or firewall?
Which HFA does your R55 have (latest vesion is recommended) ?
Which process fails with a core dump?
I suggest you also get the stack from the core dump and post it here.
Thanks,
Adam.
Ramki Security wrote: Hi all,
We were trying to upgrade from NG R55 to NGX. The upgrade is failing
with segment fault (core dumped) on solaris 9 box. This happens when
the license upgrade status is checked. When I run the license upgrade
utility manually (separately) also this problem comes. Have any of you
faced a smilar situation. Any ideas will be helpful.
Thanks,
Ramki
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