Firewall-1

[FW-1] Unable to login to SmartView Reporter remotely using client

Subject: [FW-1] Unable to login to SmartView Reporter remotely using client
From: "Alex S." <alexals AT KKIPC DOT COM>
To: FW-1-MAILINGLIST AT AMADEUS.US.CHECKPOINT DOT COM
Date: Tue, 25 Apr 2006 00:13:58 +0800
Hi all,

After I had installed our SmartView Reporter on SmartCenter server (we employed Standalone configuration), I tried to connect to the SmartCenter using SmartView Reporter client remotely. Unfortunately, it gave me this error messages

"Authentication has failed. Please check that the login parameters are correct and that user has permissions to connect to SmartView Reporter server. Check also the SmartView Reporter server machine configuration on SmartCenter server."

How do I configure in order I can access SmartView Reporter remotely? By the way, I have no problem at all accessing SmartDashBoard and the rest remotely.

Thanks for your help.

Regards,

Al

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