Firewall-1

[FW-1] Urgent help needed: Issues Checkpoint and Domain object

Subject: [FW-1] Urgent help needed: Issues Checkpoint and Domain object
From: cisco4ng <cisco4ng AT YAHOO DOT COM>
To: FW-1-MAILINGLIST AT AMADEUS.US.CHECKPOINT DOT COM
Date: Tue, 30 May 2006 03:58:24 -0700
Hi Gurus,
   
  I am in desparate need of help from you gurus.
   
  Scenario:
   
  Background:
  I am running IPSO 3.7.1 build 20 on the Nokia IP530 with Checkpoint NG 
Feature 
  Pack 3 and HFA_325.  The Nokia is being managed by Provider-1 NG Feature Pack 
3
  with HFA318.  Provider-1 is running on Solaris 9. In the Nokia configuration, 
I put in
  3 different IP addresses of the DNS servers (199.0.216.222, 129.174.1.8 and 
  129.174.1.13).  From the CLI of the Nokia, I can do NSLOOKUP for yahoo.com,
  comcast.net and cox.net so name resolution is correct.  For testing purposes,
  I even have this in the implied rule with DNS (udp) to be first.
   
  Problem:
  In the security policy, we have the following rule (let call it rule #5):
  Source                 Dest.              Service             Action          
    Install on
  .cox.net              7.7.7.7              http/https         accept          
   Nokia
  .comcast.net
   
  where 7.7.7.7 is natted by the firewall to 192.168.1.7.  In term of 
connectivity,
  hosts on the Internet can ping this server fine.
   
  Whenever a host on the Internet try to do http or https to host 7.7.7.7 from 
either .cox.net or .comcast.net, I see the connection is being dropped by the 
  "cleanup" rule.    Upon further investigation, I notice that whenever the 
connection 
  comes from .cox.net or .comcast.net, the Nokia never bothers to do a reverse 
DNS
  lookup.  
   
  Upon further investigation, I found out that Checkpoint had an isuse with 
domain
  object dropping the connection on cleanup rule.  However, that issue was fixed
  in HFA_317 (actually HFA_317-11 is what it said in the released note).  I am 
running
  HFA_325 on the Nokia and HFA_318 on Provider-1 so the fixed is already 
included.
  We're currently in a situation now that upgrading to AI or even HFA_327 is 
NOT an 
  option for us.
   
  The thing that bothered me is that we have another customer with identical 
setup
  and domain objects works for that customer.  Same IPSO, hardware and 
checkpoint
  version.
   
  I opened a TAC case with Nokia and those useless Nokia TAC engineers have no 
  answers for me.  They suggested that (suprise) we should upgrade to AI or NGx.
  They told me that they will escalate this issue to checkpoint.  Knowing 
Checkpoint
  TAC as well as I do, they are not much help either. I got better answers in 
this group 
  than both Checkpoint and Nokia combined.
   
  Anyone run into this issue regarding domain-object before?  How do you fix it?
   
  Thank you everyone.
   
  cisco4ng
   
   

                
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