Hi everyone,
Anyone still running P-1 NG Feature Pack 3 with HFA-318 on Solaris 9 in your
environment?
I have a P-1 distributed environment (separate Manager & Containers). Every
now and
then, one of the CMAs just stops working for no reason at all. In other
words, the fwm
process just dies for no reason. I tried to stop/start from the MDG without
success.
I even tried to do mdsstop_customer cma-ip and mdsstart_customer cma-ip and
that
didn't work either. I also tried "mdsenv cma-ip" and then cpstop;cpstart and
that too
didn't work either. Basically the fwm process is somehow corrupted beyond
repair.
I escalated this problem to checkpoint TAC but they have been useless as
usual.
My only option is to restore from backup tape all the directory of that
particular CMA
(i.e. mdsenv; cd $MDSDIR/customers/xxx). Obviously, this is not what I
prefer
because I do lose some changes for that CMA in the last 24 hours. At $1500
per ticket that we have to Checkpoint for tech support, my personal feeling
is that
if I spend this on a professional escort service, unlike checkpoint, the
outcome
is definitely satisfactory with first class service -:)
I am wondering if anyone in this list experiencing the same issue that I am
experiencing now. I like to hear from you.
As always, thanks.
cisco4ng
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