Firewall-1

Re: [FW-1] vpn1 edge adsl cannot connect

Subject: Re: [FW-1] vpn1 edge adsl cannot connect
From: pkc_mls <pkc_mls AT YAHOO DOT FR>
To: FW-1-MAILINGLIST AT AMADEUS.US.CHECKPOINT DOT COM
Date: Wed, 24 Jan 2007 14:38:38 +0100
Robby Cauwerts a écrit :
On 1/24/07, pkc_mls <pkc_mls AT yahoo DOT fr> wrote:

Product: VPN-1 Edge
Version: NG
Last Modified: 11-okt-2006

Symptoms
Safe@gateway, VPN-1 Edge S, X series are unable to connect to the Service
Center (SmartCenter Server) after recently preforming an upgrade or a new
installation of SmartCenter Server NG with Application Intelligence R55.
Error: "The Service Center did not respond"
If smsstart is run within a terminal services session, an error: "Cpwd
failed to get response from CPwatchdog" is displayed.


Cause
With build number R55, the SMS service is not started by default.


Solution
Start the SMS service:

1) Open a command prompt or console window in Windows32 or Solaris. Enter
"expert mode" on SecurePlatform.
2) Type "smsstart."
3) Attempt to reconnect with the Edge Appliance.

Applies To:

SofaWare Management Server (SMS)
R55
the sms process is running and the server listens on the port 9282.

        

        
                
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