Can you send the complete text of the BSOD. For example
IRQL_YADAYADAYADA....
And the stop codes please
> -----Original Message-----
> From: Mailing list for discussion of Firewall-1 [mailto:FW-1-
> MAILINGLIST AT AMADEUS.US.CHECKPOINT DOT COM] On Behalf Of Bunyan, Chris - shb
> account
> Sent: January 25, 2007 7:50 AM
> To: FW-1-MAILINGLIST AT AMADEUS.US.CHECKPOINT DOT COM
> Subject: [FW-1] BSOD - help needed
>
> We have Checkpoint Express FW-1 NG AI R55 with Hotfix 18 running on an HP
> ML370 G3 server with 1GB memory.
>
> For several weeks now the server has been crashing fairly regularly, at
> random, with fw.sys identified as the culprit in the BSOD. This only
> happens Monday to Friday during office working houses. Somedays it
> doesn't
> crash at all, others it crashes up to eight times. We have tried
> Checkpoint Support but so far they haven't provided any solutions.
>
> Any suggestions or help would be very much appreciated.
>
> It has been suggested it might be a load issue, although software that
> crashes when it is busy is hardly confidence-building. Processor load
> does
> go up to 80 per cent but averages at 5-10 per cent.
>
> We do get messages in Event Log about our license only being for 500 hosts
> and if this isn't right to contact Checkpoint. We only have 350 hosts
> configured. I have cleared the hosts file in FW-1 in case this is an
> issue.
> It has been suggested to us that if Checkpoint software sees more hosts
> than
> licensed for it affects performance of results in machine crashes -
> although
> again this hardly seems a customer-friendly response.
>
> Because fw.sys is detailed in the BSOD and the memory address is the same
> we
> have tested the memory and it passes all tests.
>
> Any help very much approciated.
>
>
> Chris Bunyan
> Secondary Care Team Leader
> NHS Shetland
>
> ================================================
> To set vacation, Out-Of-Office, or away messages,
> send an email to LISTSERV AT amadeus.us.checkpoint DOT com
> in the BODY of the email add:
> set fw-1-mailinglist nomail
> ================================================
> To unsubscribe from this mailing list,
> please see the instructions at
> http://www.checkpoint.com/services/mailing.html
> ================================================
> If you have any questions on how to change your
> subscription options, email
> fw-1-owner AT ts.checkpoint DOT com
> ================================================
=================================================
To set vacation, Out-Of-Office, or away messages,
send an email to LISTSERV AT amadeus.us.checkpoint DOT com
in the BODY of the email add:
set fw-1-mailinglist nomail
=================================================
To unsubscribe from this mailing list,
please see the instructions at
http://www.checkpoint.com/services/mailing.html
=================================================
If you have any questions on how to change your
subscription options, email
fw-1-owner AT ts.checkpoint DOT com
=================================================
|
