Chris,
Make sure they have escalated the issue to their development department,
or at least to an escalation engineer that has source code access. No-one
without source code access will be able to debug the issue. All anyone
else could do is see if the dump location matched a known bug/fix they
already had documented.
Good luck!
> We are still waiting for Checkpoint to get back to
> us after we FTPed the dump file to them. Hopefully
> we'll hear soon, although they've hardly been quick
> so far.
Neil Pike
Protech Computing Ltd
Tel. 07710-168869
IM. neilpike AT passport DOT com
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