Hi,
This mailing list have done in the past a great deal of good service to
us users and it still giving great service now. Why change or shutdwon
that is something good and delivering good value to users of CP products?
While this list might not give CP income from support
queries/faults/etc, it gives us users access to, and a forum, to
exchange answers, thoughts, ideas, and experiences. Thus, this lists
help maintain CP product commercially.
One can post a question here and you get immediate reponse. It may or
may not resolve the issue at hand but at least you get a reply from
people that have experienced the same problem. If you get a reply, you
know that it's coming from experience (running hot/live equipment in
production environment) and more detailed that what you get from CP's
KnowledgeBase (if you're lucky it has been reported already or it is in
the free section).
The current desire to move the list unilaterally just shows how
vulnerable the setup of this current list is.
I won't be surprised if list users will go to or create a new list in
another place totally independent (like phoneboy or something similar).
I, for one, will move to the new list.
ta
Cezar
Gil Sudai wrote:
I will get back with an answer within several days.
- Gil.
----- Original Message -----
From: Sergio Alvarez
To: FW-1-MAILINGLIST AT AMADEUS.US.CHECKPOINT DOT COM
Sent: Tuesday, March 13, 2007 4:52 PM
Subject: Re: [FW-1] FW-1 list is moving
Thanks for the info Gil, but please tell us if you already made a definite
decision and this mailing list will be shut down.
If so, I would say that at least until we find out if your new forum is
successful and enough people post and reply on it, most of us will move to
the phoneboy mailing list.
As said by other guys, we are all used to get posts directly on our mail and
reply or send our posts in the same way, which is very convenient given the
fact that we are usually very busy people.
I don't really know if that matters or not for you, but I'm just giving my
opinion as I very much appreciate this resource to get my every day issues
resolved.
Regards
On 3/13/07, Gil Sudai <gsudai AT checkpoint DOT com> wrote:
Hello again.
I admit we havent thought the announcement will generate so much
traffic...
but I think this discussion is good.
The forums support RSS feeds and email notifications using the "Watch
Forum".
The "Watch Forum" is available now for you, and the RSS will be functional
very soon.
I hope both features answer some of the raised issues.
- Gil.
----- Original Message -----
From: Gil Sudai
To: FW-1-MAILINGLIST AT AMADEUS.US.CHECKPOINT DOT COM
Sent: Monday, March 12, 2007 2:50 PM
Subject: FW-1 list is moving
Hello FW-1 list users.
I am glad to announce Check Point's new Support web site
(www.checkpoint.com/support).
The new Support site includes an improved user interface and new features.
One of the new features is our Discussion Forums. Like the FW-1 list, the
forums are an environment where customers are open to discuss issues with
other customers.
However, in contrast to the mailing list the forums offer improved user
interface and easy access to information.
I would like to invite you to use the Discussion Forums and will be glad
to
meet you there.
For this reason and after several years of operation, the FW-1 mailing
list
will be closed in the next days and its content will be placed in the
"Miscellaneous" forum.
I will appreciate any comments and feedback that you may have about the
Support web site, and the forums.
See you there!
Gil Sudai.
Knowledge Center Manager.
Check Point Software Technologies LTD.
Phone: +972-3-7534734
Fax: +972-3-7534748
This message may contain confidential and/or proprietary information, and
is
intended only for the person/entity to whom it was originally addressed.
The
content of this message may contain private views and opinions which do
not
constitute a formal disclosure or commitment unless specifically stated.
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