Hi,
1. Did you close all SMARTConsoleclient before running?
2. Is the firewall installed in the default directories that the
upgrade_export expects????????
Christopher McGill
On 3/7/07, <Syed Abdul Hameed> <sahameed AT engro DOT com> wrote:
Dear All,
I am running Check Point R60 NGX alongwith its VPN module on Microsoft
windows 2003 platform and intending to upgrade it on another server
hardware to optimize the performance. but while taking an export have been
encountering the following error message:
"Microsoft Windows [Version 5.2.3790]
(C) Copyright 1985-2003 Microsoft Corp.
D:\CP_Unzip>upgrade_export.exe -d FW07032007
You are required to close all Check Point clients before the Export
operation be
gins.If the export fails, stop Check Point services and run the
upgrade_export comman
d again.Press ENTER when ready..
Checking the existence of necessary files...
Copying files to temp dir...
[ 3804]@ CopyDirToTempDir: Warning >> D:\FW1\R60\fw1\conf points to
D:\FW1\R60\f
w1\conf\InternalCA_RECOVERY.NDB354, which does not exist. It might be a
problem!
[ 3804]@ ExecuteCommandLineAndCaptureStdout: Error >> Failed to execute
cpprod_u
til CPPROD_GetValue Products uag 1 > D:\FW1\R60\fw1\tmp\ver.tmp 2>&1
[ 3804]@ RunCpprodUtilCmd: ExecuteCommandLineAndCaptureStdout failed
(trying to
run cpprod_util CPPROD_GetValue Products uag 1)
[ 3804]@ IsUAGInstalled: Failed to run 'cpprod_util' command.
[ 3804]@ CopyUAGFiles: UAG is not installed. No need to copy its files.
[ 3804]@ CopySecureXLFiles: PPKDIR environment variable is not set
[ 3804]@ IsManagementEnhancement: Warning >> SmartView Reporter Add-On is
not in
stalled.[ 3804]@ CopySVRFiles: SmartView Reporter is not installed. No
need
to copy its
files.
Building configuration file...
[ 3804]@ GetVersion: Error >> Invalid local fw version
[ 3804]@ BuildConfigurationFile: Error >> Failed to get CP version
Error: Failed to read local configuration info
D:\CP_Unzip>"
Would appreciate if any of you could please advise some solution to get
this issue resolved.
Thanks in advance for your support,
Regards,
Syed Abdul Hameed
Engro Chemical Pakistan Limited
Ph# 5611060-9 Ext: 626
Mobile # 0300-9265980
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