Hi Simon,
Thanks for your response. will try to update NIC firmware etc.
we are using HP ML570 Quad processor server with 8GB ram on MS Windows 2003
Enterprise server edition.
Regards / SAH
Simon R B Curtiss
<Simon.Curtiss@AB
NAMROCRAIGS.COM> To
Sent by: Mailing FW-1-MAILINGLIST AT AMADEUS.US DOT
CHECKPO
list for INT.COM
discussion of cc
Firewall-1
<FW-1-MAILINGLIST Subject
@AMADEUS.US.CHECK Re: [FW-1] Firewall service
POINT.COM> failure.
04/10/2007 03:18
AM
Please respond to
Mailing list for
discussion of
Firewall-1
<FW-1-MAILINGLIST
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POINT.COM>
Restore from a backup before the crash and then upgrade all the NIC
drivers and their firmware (the only blue screens I've seen on 2003 have
been from NIC driver related issues.)
What server hardware are you using?
Simon
-----Original Message-----
From: Mailing list for discussion of Firewall-1
[mailto:FW-1-MAILINGLIST AT AMADEUS.US.CHECKPOINT DOT COM] On Behalf Of <Syed
Abdul Hameed>
Sent: Thursday, 5 April 2007 11:46 p.m.
To: FW-1-MAILINGLIST AT AMADEUS.US.CHECKPOINT DOT COM
Subject: [FW-1] Firewall service failure.
Dear All,
We are using Check Point firewall gateway NGX R62 alongwith its VPN
module on Windows 2003 Enterprise server platform, there are about 950+
users.
Firewall server runs perfectly alright but as soon as i make some
changes or create object etc in the firewall rule base using its
dashboard its system service named "fw.sys" crashes immediately with
memory dump error.
After this memory dump error apparently firewall is working as normal
but some how its not responding from outside world and as a result
neither our firewall is pinging from localnet (i.e. DMZ, Internal lan)
nor firewall related services such SMTP smarthost, VPN etc. are working.
Event viewer is showing following error messages:
Event Type: Error
Event Source: FireWall-1
Event Category: None
Event ID: 1
Date: 4/4/2007
Time: 4:02:48 PM
User: N/A
Computer: FWNG
Description:
The description for Event ID ( 1 ) in Source ( FireWall-1 ) cannot be
found. The local computer may not have the necessary registry
information or message DLL files to display messages from a remote
computer. You may be able to use the /AUXSOURCE= flag to retrieve this
description; see Help and Support for details. The following information
is part of the event:
DecodeFwSet: Dictionary error.
Event Type: Error
Event Source: FireWall-1
Event Category: None
Event ID: 1
Date: 4/4/2007
Time: 4:02:48 PM
User: N/A
Computer: FWNG
Description:
The description for Event ID ( 1 ) in Source ( FireWall-1 ) cannot be
found. The local computer may not have the necessary registry
information or message DLL files to display messages from a remote
computer. You may be able to use the /AUXSOURCE= flag to retrieve this
description; see Help and Support for details. The following information
is part of the event: Failed to Load Security Policy: Overlapped I/O
operation is in progress..
Event Type: Error
Event Source: FireWall-1
Event Category: None
Event ID: 1
Date: 4/4/2007
Time: 4:02:48 PM
User: N/A
Computer: FWNG
Description:
The description for Event ID ( 1 ) in Source ( FireWall-1 ) cannot be
found. The local computer may not have the necessary registry
information or message DLL files to display messages from a remote
computer. You may be able to use the /AUXSOURCE= flag to retrieve this
description; see Help and Support for details. The following information
is part of the event: Cannot get Security Policy from local.
Appreciate if anyone of you could advise a solution for this problem.
Thanks in advance for your help.
Regards,
Syed Abdul Hameed
Engro Chemical Pakistan Limited
Ph# 5611060-9 Ext: 626
Mobile # 0300-9265980
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are not the intended recipient of this email, you are not entitled to use,
disclose, distribute, copy, print, disseminate or rely on this email in any
way. If you have received this email in error, please notify the sender
immediately by telephone or email and destroy it, and all copies of it.
Steps have been taken to ensure that this email (and any attachments) are free
from computer viruses and the like. However, it is the recipient's
responsibility to ensure that it is actually virus free and Engro Chemical
Pakistan Ltd. takes no liability thereof. Any emails that you send to us may
be monitored for the purposes of ascertaining whether the communication
complies with the law and our policies.
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