Good morning,
I'm having a strange problem with my video conference setup and I think
I've tracked it back to my firewall. Is there any kind of setting that
would cause the firewall to close an idle connection? If so, where can
I find it, and can it be changed? I am running FW NG on a Nokia box.
Here's why I think this is the issue:
1) My video bridge initiates communication with my video units on port
1720 to establish a connection.
2) Once a connection is made, video and audio use ports in the 3500
range.
3) Every 2 hours, the entire call goes down, and it looks to have
terminated normally.
4) During the call, no traffic uses 1720 anymore. It is only used at
the end of the call, to terminate the connection. I think the firewall
is closing that connection prematurely. The video vendor said if this
tunnel is closed, the video units would think the call ended, and close
their connections.
Hopefully, I can change this setting.
Thanks,
Eric
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