Firewall-1

Re: [FW-1] Timeout in Checkpoint Firewall NG?

Subject: Re: [FW-1] Timeout in Checkpoint Firewall NG?
From: Paul Hanson <phanson AT US.CHECKPOINT DOT COM>
To: FW-1-MAILINGLIST AT AMADEUS.US.CHECKPOINT DOT COM
Date: Tue, 10 Apr 2007 08:57:20 -0500
Open Dashboard

1. Select Manage > Services 
2. In the Services dialog box, select the TCP service for which the session
timeout value will be modified 
3. Click on Edit 
4. In the TCP Service Properties dialog box, click on Advanced 
5. In the Advanced TCP Service Properties dialog box, select the Other radio
button in the Session Timeout section 
6. In the Other field, delete the current session timeout value and enter
the desired session timeout value in seconds 
7. Click on OK in the Advanced TCP Service Properties dialog box 
8. Click on OK in the TCP Service Properties dialog box 
9. Click on Close in the Services dialog box 
10. Install the security policy from the Policy Editor to enable the new
session timeout  

-----Original Message-----
From: Mailing list for discussion of Firewall-1
[mailto:FW-1-MAILINGLIST AT AMADEUS.US.CHECKPOINT DOT COM] On Behalf Of Eric
Brouwer (Corporate DET)
Sent: Tuesday, April 10, 2007 8:49 AM
To: FW-1-MAILINGLIST AT AMADEUS.US.CHECKPOINT DOT COM
Subject: [FW-1] Timeout in Checkpoint Firewall NG?

Good morning,

I'm having a strange problem with my video conference setup and I think I've
tracked it back to my firewall.  Is there any kind of setting that would
cause the firewall to close an idle connection?  If so, where can I find it,
and can it be changed?  I am running FW NG on a Nokia box.

Here's why I think this is the issue:
1) My video bridge initiates communication with my video units on port 1720
to establish a connection.
2) Once a connection is made, video and audio use ports in the 3500 range.
3) Every 2 hours, the entire call goes down, and it looks to have terminated
normally.
4) During the call, no traffic uses 1720 anymore.  It is only used at the
end of the call, to terminate the connection.  I think the firewall is
closing that connection prematurely.  The video vendor said if this tunnel
is closed, the video units would think the call ended, and close their
connections.

Hopefully, I can change this setting.

Thanks,

Eric

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