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Re: Sending to Hotmail

To: qmail-ldap@qmail-ldap.org
Subject: Re: Sending to Hotmail
From: Neil Sequeira <neil@ncsconsulting.com>
Date: Fri, 13 Apr 2007 13:15:38 -0400
Delivered-to: sp-com-lists@consult.net
Delivered-to: qmail-ldap-list@securepoint.com
Delivered-to: mailing list qmail-ldap@qmail-ldap.org
In-reply-to: <35097.12.151.118.117.1176483334.squirrel@www.cttechhosting.net>
Mailing-list: contact qmail-ldap-help@qmail-ldap.org; run by ezmlm
References: <200704110146.14567.neil@ncsconsulting.com> <2e3c14650704130151r133a9b2ax6dfa8d8936d7dd16@mail.gmail.com> <35097.12.151.118.117.1176483334.squirrel@www.cttechhosting.net>
User-agent: KMail/1.9.6
Thanks for your tips Russ.  I noticed your domain publishes SPF 
records so I added SPF for my domain but the problem still happens.

If my IP and/or domain is on a blocklist, shouldn't the appropriate 
behaviour be to reject the message?  In my logs i'm seeing the 
Hotmail.com servers returning a 250 but the message doesn't show up 
in the Hotmail.com mailbox.

Log example:
2007-04-13 12:53:48.409552500 delivery 26: success: 
65.54.244.200_accepted_message./Remote_host_said:_250__<200704131253.43735.neil@ncsconsulting.com>_Queued_mail_for_delivery/

Then logging into the Hotmail.com mailbox shows no message, not even 
in the Junk folder.

I opened a support ticket with MS.  No response to the first one 
opened so I just opened another one.

I've visited their policies and as far as I can tell i'm following all 
their rules.  Also, if a remote mailserver returns a 250 doesn't that 
mean the server is accepting responsibility for delivering the 
message?  So if the message gets dropped without a bounce (and 
without going into any mailbox folder), shouldn't that be considered 
a bug??


        -neil


On April 13, 2007, Russell Simpkins wrote:
> > Dear
> >
> >   I have also face the same thing in ldap . Mails are not
> > delivering to hotmail account . It just queue up .
> >
> >     Plz  provide us a solution as soon as possible.
>
> I use qmail-ldap and don't have any problems sending to hotmail. I
> suggest you follow all the standard practices out there. Get your
> server off of the blocker lists and go to each big provider and
> review their postmaster requirements. You really do need to go over
> there and read the rules. Start here: http://postmaster.msn.com/
> There are NO SECRETS to getting your mail to hotmail, just follow
> the rules.
>
> I use qmail-ldap and take advantage of smtp_auth, relay client,
> rcptcheck and maxrcptcount. I added maxrcptcount recently when I
> discovered clients bulk emialing via bcc, even though I offer
> ezmlm. I also use the rblsmtpd against
>
> -r sbl-xbl.spamhaus.org -r bl.spamcop.net -r relays.ordb.org -r
> list.dsbl.org
>
>
> Sometime ago, I put this together:
>
> http://portfolio.cttechhosting.net/blog/archives/6-Getting-my-QMail
>-server-off-blacklists.html
>
> This is my personal, tech fixes blog, it doesn't cover everything,
> just how I got off of some blacklists so I wouldn't forget if it
> happened again.
>
> If you have set up your email server correctly, everyone will allow
> you to send email. If you aren't getting email to hotmail, its one
> of two things imho, either your server is misconfigured, or either
> you or someone on your server is abusing email. I thought I was
> good until I discovered clients abusing with BCC.
>
> Hope that helps.
>
> Russ
>
> > On 4/11/07, russ@cttechhosting.net <russ@cttechhosting.net> wrote:
> >> I have qmail-ldap and can send to hotmail. You should veiry that
> >> you aren't on any bad guy lists and then go to hotmail and
> >> review thei policies
> >> for postmasters. Lastly, contact hotmail directly. All will
> >> eventually get
> >> back to you. Fyi, you will be dealing with sys admins who like
> >> procedures,
> >> so follow the procedures.
> >>
> >> Russ
> >> Sent from my Verizon Wireless BlackBerry
> >>
> >> -----Original Message-----
> >> From: neil@ncsconsulting.com
> >> Date: Wed, 11 Apr 2007 01:46:14
> >> To:qmail-ldap@qmail-ldap.org
> >> Subject: Sending to Hotmail
> >>
> >> Hello list,
> >>
> >> Has anybody encountered problems sending email to hotmail.com
> >> accounts using qmail-ldap?
> >>
> >> If I send to Hotmail.com accounts I get a "250 ... Queued mail
> >> for delivery" but the mail never shows up in the Hotmail
> >> account!
> >>
> >> Can't imagine what the problem could be.  It seems that Hotmail
> >> isn't queueing the mail even though it claims to be, but i'm not
> >> even receiving a bounce message.  The sent message doesn't show
> >> up anywhere in Hotmail - not even in the Junk mail folder, it
> >> just seems to get silently dropped.  I've waited over a week
> >> after sending a test message and still never got a bounce and
> >> the message was never delivered...
> >>
> >> No excuse for Hotmail to claim the message has been queued then
> >> not delivering it, but fixing my installation is a lot easier
> >> than fixing Microsoft ;)
> >>
> >> If any of you have a Hotmail account, would you mind trying to
> >> send an e-mail to your Hotmail id using qmail-ldap to send and
> >> see if it shows up?
> >>
> >> Help would be appreciated!!
> >>
> >>
> >>         -neil



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