Re: listening to people/offices when on-hold on the phone

[ebk_lists@hotmail.com]

This has sorta happened to me. I was on "hold" with our higher SOC for a 
terribly long time, and I started complaining. I didn't realize that they could 
hear me/were still listening. But I didn't even have the luxury of Beethoven. :(

I agree it's an interesting concept, but I don't know how much value you would 
actually gain by doing it. You would need some sort of bait to have your mark 
call you and/or stay on the line long enough for you to collect any data that 
you might be able to get.

Another potential is using this idea:

http://www.theinternetpatrol.com/keyboard-sound-spying-gives-away-whats-being-typed

Get them on the phone, and get them to log in to their account, do something 
else that requires typing their password. Perhaps you can record the keystrokes 
and determine what it is?

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